Got a TCPA Letter

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About.

This site is written for the owner-operator who just opened a TCPA demand letter and wants plain English before anything else: is it real, how bad is it, what not to do, what to do today. Seven short pages, in the order the questions get asked.

It exists because the first hour after a letter arrives is spent on forums and search results written by people with a retainer to sell or an axe to grind, and the owner ends up doing one of the seven things that make it worse. These pages are the shorter, blunter version of what a calm friend who knew the statute would say.

What it will not do

It will not tell you whether your letter is a good claim. It will not tell you to pay any particular sender. It does not rate, rank or recommend any company that sends letters or any lawyer who defends them. It is not legal advice and reading it does not make anyone your lawyer. Your own letter, your own facts: that is a conversation with a lawyer in your state, not a website.

Where the numbers come from

47 U.S.C. § 227 for the statute and the $500 and $1,500 figures. 47 C.F.R. § 64.1200 for the FCC's rules on consent, calling hours and do-not-call. 28 U.S.C. § 1658 for the four-year limitations period. Fla. Stat. § 501.059 for Florida. Where a point depends on your facts or on unsettled law, the page says so. Last reviewed 2026-11-03.

The pages

  1. Is this a scam?
  2. How much trouble am I in?
  3. Do not do this.
  4. What to do today.
  5. Should I call them?
  6. It was our vendor.
  7. Can I just ignore it?